Effective Date: 12 April 2025
Website: www.pafkoi.com
Contact Email: exim@pafkoi.com

1. Introduction
At Pafkoi.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us when visiting or interacting with our website.

2. Information We Collect
We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address, etc.

• Business Information: Company name, business registration details, GST or tax ID (if shared).

• Technical Data: IP address, browser type, operating system, and device information.

• Usage Data: Pages visited, time spent, and interaction logs on the website.

• Communication Data: Any information you voluntarily provide via forms, emails, or calls.

3. How We Use Your Information
Your data helps us:

• Respond to inquiries, process requests, and provide quotations

• Execute trade operations or partnership agreements

• Send updates related to services, orders, or legal policies

• Improve our website, services, and customer support

• Comply with legal and regulatory obligations

4. Legal Basis for Processing
We process your information based on:

• Your consent

• The necessity to perform a contract or transaction

• Compliance with legal obligations

• Our legitimate business interests (e.g., improving services)

5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:

• Our internal team members and trusted service providers

• Government bodies or legal authorities when required

• Logistics, customs, or regulatory partners involved in import/export operations

All such partners are required to follow strict confidentiality and data security practices.

6. Data Retention
We retain your information for as long as necessary to fulfill the purpose for which it was collected, or to comply with legal, contractual, or operational obligations.

7. Your Rights
Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for certain processing

• Object to direct marketing communication

• Lodge a complaint with a data protection authority

To exercise these rights, contact us at exim@pafkoi.com.

8. Security Measures
We use encryption, access control, and secure server environments to safeguard your data. However, no online transmission is completely secure, so we encourage caution while sharing sensitive details.

9. Cookies and Tracking
We use cookies to improve your experience and analyze website traffic. For details, please refer to our Cookies Policy.

10. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their policies before engaging.

11. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised effective date.

12. Contact Us
If you have any questions or concerns regarding this policy or your data, please reach out to us:
📧 Email: exim@pafkoi.com